Mr Lender Reviews

4.9 Rating 23,037 Reviews
100 %
of reviewers recommend Mr Lender
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About Mr Lender:

MrLender.com is a leading UK-based short-term credit provider.

We offer instalment loans from £200 to £1,000 (£500 for first time customers) which can be repaid between 3 to 6 months. As a responsible lender we are committed to providing a simple, flexible and affordable product to our customers; we charge no fees (no up front fees, no late payment fees) and unlike most other short-term lenders, your repayments on a Mr Lender loan decrease every month. This helps ensure that your loan is even more manageable.

Representative 1,242.2% APR.

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Phone:

02085325060

Email:

marketing@mrlender.co.uk

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Awful system, after succesfully paying a previous loan i was told when i logged into my account that I qualify for £1000, on trying to get a loan of £320 was told i was accepted and signed the credit agreement, was sent an email telling me my loan was accepted and I'd have the money the next morning only to receive a call the next morning say i could only have £200 what a waste of time
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Posted 9 years ago
Dear Spencer, Thank you for your feedback. We apologise if you feel the website was misleading. All of our returning customers are pre-approved for up to £1,000 initially but are subject to further affordability checks, which determines the final loan amount offered. We apologise for any inconvenience this has caused. Again, I would like to thank you for your comment as we at Mr Lender appreciate and take on board any feedback received. Kind regards, Mr Lender
Posted 9 years ago
Very friendly staff especially jasmine and will definitely recommend
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Posted 9 years ago
Currently having financial difficult, I tried to set up a payment plan with mr lender and their advisor spoke to me on the phone as though as she didn't believe a word I was saying, asking for evidence of everything and wouldn't set up a payment plan without it. Their customer service is appalling.
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Posted 9 years ago
Applied for a loan and was excepted. After an hour no money transferred so I call customer service and am on hold for around 15 minutes with no answer still. Just awful will not be using again.
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Posted 9 years ago
Do not use Mr lender. They will tell you that your loan has been approved and that it is pending, it's not. They wait for you to call them and ask you more questions and then would you believe it your loan suddenly isn't approved and despite asking them not to your passed on to other company's. I strongly believe the good reviews for Mr lender are written by staff members.
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Posted 9 years ago
NEVER USE. THEY SOLD MY BANK DETAILS TO OTHER LENDERS WHO TOOK NEALRY 200 OUT MY BANK AVOID
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Posted 9 years ago
Still waiting and all departments shut. Terrible customer service. Very poor.
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Posted 9 years ago
Waited 2 and a hakf hours for fund to be put into my account. I called after and hour and they said no kater than 11:45 its now. 12:20and still no funds. On hold for 19 mins and still no answer. Absolutely abysmal and disgusting service. I shall be taking my custom elsewher.
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Posted 9 years ago
I obviously didn't check everything ..I just wanted to get the money ...but after I have checked I have found out that where I said I wanted the loan for 6 months I have actually got it for 5 months and 1 week ...I will be making a complaint about this as I probably am paying the interest for 6 months ...then I will take it as far as I have to...j smith
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Posted 9 years ago
Don't ever use this companie For a loan........
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Posted 9 years ago
i was messed about being transferred from person to person i had to fill my details out 3 times my capital wasn't deposited even though i paid for same day this lender is a joke
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Posted 9 years ago
Liam, Thank you for your feedback, We apologise if you feel this service was not acceptable, however, we can see that your funds were released on the same day you applied. The reason you spoke to numerous advisors is due to the fact that your application will be delegated to a certain advisor who will contact you once the application has been received. As you called the customer service department we would not process an application as we have a specialist department for this so you would have been transferred through. Again thank you for your feedback, Mr Lender appreciates all reviews from customer's whether it be positive or negative. Regards Mr Lender's Customer Services 0208-532-5022
Posted 9 years ago
Im not happy and wont be using them again. I got emailed a code from then £25 per £100 and free transfer. They decided to pay me £ 383 on £400 and now they expect me to pay £100 interest for 7 days as my payday is friday 19th. It day light robbery. Im waiting for a reply to my email they can have there £383 back
Helpful Report
Posted 9 years ago
Dear Martine, Thank you for your email, We can see that on the 13/09/2014 you applied for your fifth loan with Mr Lender and was approved for £400.00, £100.00 interest applicable. We would like to confirm the reason you have received the amount of £383.00 into your account is due to the deduction £10.00 same day transfer fee whereby you opted to receive the funds on the same day and the deduction of the £7.00 admin fee which is applicable to all of our loans. Please note that this is also stated under Financial details in your consumer credit agreement as shown below: Administration Fee: £7.00 (deducted from Amount of Credit) Same day transfer fee: £10.00 (deducted from Amount of credit Please note that this is exactly the same as your previous loan that you were approved on the 14/06/2014 except this time round you have £25.00 per hundred and not £30.00 per hundred. Regards Mr Lender Customer Service Team 0208-532-5022
Posted 9 years ago
I applied for £150 for a week they gave me £133 in my account they want me to pay £175 for one week loan they said £10 fast payment £7 admin fess and the rest is you interest never will use them again woonger paid day loan is they best even if you can pay back on time you can pay in instalment they will freeze the intrest too I'm paying £5 a week
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Posted 9 years ago
Dear Shabir, Thank you for your recent email, We would like to confirm the reason you have received the amount of £133.00 into your account is due to the deduction £10.00 same day transfer fee whereby you opted to receive the funds on the same day and the deduction of the £7.00 admin fee which is applicable to all of our loans. Please note that this is also stated under Financial details in your consumer credit agreement as shown below: Administration Fee: £7.00 (deducted from Amount of Credit) Same day transfer fee: £10.00 (deducted from Amount of credit You were also discounted 50% interest for settling the loan a week later. Regards Mr Lender Customer Service Team 0208-532-5022
Posted 9 years ago
Mr Lender is rated 4.9 based on 23,037 reviews