I have never applied for a loan through Mr lender, or heard of it till today, when I check my bank account and find a transaction pending for £148.00. I rang customer service to ask why this money has been taken out, they did not know and have agreed to reimburse the money... Only it takes 5-7 working days. So I am now over drawn in the bank with out any food for my self partner and young boy (9 months old), no gas or electric either as we are on benifits and just mannage to scrape by every week. To be told that the money is going to take that long to come back into our bank account for a transaction that has nothing to do with us is absolutely rediculas. I hope your happy Mr lender, leaving a young family like us with out anything for 5 days. Oh, and I was told by customer service to visit a food bank in the mean time... Not impressed at all will be making a formal complaint and will be taking this matter further as to why the money was taken and how you have our bank details.