Claudia...whom I have just been talking to with regards paying off my loan balance .. Is a credit to the company. Very professional and courteous. Sadly the only cross I have to bare is after taking a £400 loan out approx 2-3 weeks ago..and having paid back £100.. It was still a final balance today of over £500 !! So sadly I could not pay in full but paid a substantial chunk. I feel this is an awful lot if interest for such a small period of time . . Certainly as I thought it was 80pbper day per £100 borrowed ! . And to top it all I was due to pay £218 on the 5th of July. And having just paid £300 I have only reduced my first payment by approx £70!! This is shocking...especially as I have used you guys before. But overall the phone call was excellent and thankyou to the lovely Claudia