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Mr Lender Reviews

4.9 Rating 23,038 Reviews

100 %

of reviewers recommend Mr Lender

Company Reviews

About Mr Lender:

MrLender.com is a leading UK-based short-term credit provider.

We offer instalment loans from £200 to £1,000 (£500 for first time customers) which can be repaid between 3 to 6 months. As a responsible lender we are committed to providing a simple, flexible and affordable product to our customers; we charge no fees (no up front fees, no late payment fees) and unlike most other short-term lenders, your repayments on a Mr Lender loan decrease every month. This helps ensure that your loan is even more manageable.

Representative 1,242.2% APR.

Visit Website

Phone:

02085325060

Email:

marketing@mrlender.co.uk

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Mr Lender 5 star review on 28th August 2018

Mr Lender 5 star review on 21st April 2017

Shahinoor Ahmed

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“great service first time round, easy application straight forward and funds in my account in minutes. payed loan off on time with just one issue with a late payment due to an issue I had with a delayed wage payment from my employer but made the payment a day or to later and Mr lender were great very understanding and flexible. so when my fridge freezer packed up this morning I immediately thought Mr Lender. so logged in and noticed that Mr lender had increased maximum loan amount limit to £1,500 so I thought great, looked online for a fridge freezer found a great deal for a fridge and separate freezer for £750. came back to Mr lender entered loan amount applied. And waited..... and waited..... received an email my maximum loan amount is £400?? ok so back online found a fridge freezer within that price range and then back to Mr lender reapplied for a £400 loan... and waited..... and waited. an other email from Mr lender need additional information. ok I thought, so added additional information.... and waited..... and waited..... and waited... no email so decided to call passed over yet more additional information to then be told application was unsuccessful.. Wtf...... why increase a loan amount then reduce it and then decline the application all together?? will not be using this service again and will now also be letting the friends and family that I recommended mr lender too,NOT to use these.”

Posted 3 months ago

Hi Robert, We are very sorry to read of your one-star review. All loans are subject to credit and affordability assessments, unfortunately we can never guarantee the outcome of what an application may be before these checks are done. On this occasion the checks that had been carried out unfortunately determined that you had not met our lending criteria and we were unable to procced with the application. It is our number one priority as a business that we provide loans to our customers that are affordable for them and will not cause them any difficulties with repayments. We will never approve a loan where we believe there is a risk it could worsen our customers overall financial situation. Because you were not eligible on this occasion it does not mean you will be ineligible indefinitely, please visit your online account page to keep up to date on the status of your account. If you would like to discuss your application with a member of the team we will be happy to answer all of your questions and hopefully this will help you understand why on this occasion this was the decision made. Please do not hesitate to call or email us about your application.

Posted 3 months ago

““waited and waited and approved then declined after sending 3 months payslips. I think the company is a scam asking me to send a photo ID again which is so unnecessary and unacceptable, that’s why credit profiling is available for purpose of these nature but they only know that some of have mortgages but yet wasted all my time. I don’t understand how they getting good reviews here. Could’ve gone elsewhere”

Posted 6 months ago

“As previous clients, waited and waited and then declined, wasted my time then asked if I need debt advice!!”

Posted 9 months ago

“Days of being messed about clicking the same links over and over, then I get an email to say I've been declined a few minutes before an email saying they are proceeding with my application. They've wasted days of my time when I could have found a decent lender instead of these time wasters. Why so many positive reviews?!”

Posted 9 months ago

Hello, We are sorry to read your one-star review. When approving a loan application, our number one priority is ensuring that the loan is affordable for our customers and as such all loans are subject to credit and affordability assessments. Unfortunately, on this occasion you did not meet our lending criteria, but this does not mean you will be ineligible indefinitely, please visit your online account page to check your eligibility in the future or feel free to give us a call if you have any questions.

Posted 9 months ago

“i too loan for 200 and paid bacj nearly double on re apply was refusf i paid on time. they will give you loan if you have bad credit but decline you second time avoid at all cost .”

Posted 1 year ago

“Customer service extremly unprofessional. Once you give your Contact info they will spam your e-mail and a phone but you will not get any loan from them. Not even £200 even you earn over 20k. Be aware of the extreme high intrest if you ever come across this Lender . Highly not recommend !!!!”

Posted 1 year ago

Hi Olga, We are sorry to read of your one-star review. We are sorry you felt the service was unprofessional. You are able to opt out from marketing on your online portal or please contact us and we would be able to opt you out which you would not receive any correspondence from us. When approving loan applications making sure that the loans will be affordable for our customers is our number one priority and as such all loans are subject to credit and affordability assessments. The interest charged on the capital is compliant with regulatory guidelines as set out by the Financial Conduct Authority and no customer will repay more than double the capital borrowed. Unfortunately, on this occasion you did not meet our lending criteria, but this does not mean you will be ineligible indefinitely, please visit your online account page to check your eligibility for the future or call us on 0208 532 5022 if you would like to ask us any questions.

Posted 1 year ago

“Rang me up to ask me for bank statements and payslips. Was in the process of uploading them and got a text messages telling me my application was refused whilst I was in the process. Pretty rubbish”

Posted 1 year ago

Hello, We are sorry to read of your one-star review. You may have been declined due to the application timing out as we may have not heard from you. Please contact us on 020-8532-5022 so we are able to assist you further.

Posted 1 year ago

“Utter waste of time. Spent hours on the authorising card screen.”

Posted 1 year ago

Hello, We are sorry to read of your one-star review. In order for us to assist you, we politely ask that you contact us directly either by telephone on 0208-532-5022 or alternatively you can email us at customerservices@mrlender.co.uk. We look forward to hearing from you. Mr Lender.

Posted 1 year ago

“This website states “we don’t charge a late payment fee” BUT they will sting you for interest if your late paying an instalment. 1 x £40 payment was due, I miss calculated my wages and missed the payment. It ended up costing me an additional £15 for this and was bombarded with Emails and texts regarding this. I replied with an email to explain what happens and low and behold they said they never received the Email thus costing me a further £7. *****DONT DEAL WITH MR LENDER****”

Posted 2 years ago

Hi, Interest incurs on the capital at the contractually agreed rate per day therefore should a payment be bought forward, additional interest will accrue consistent with the number of days the payment has been bought forward by. You incurred £14.40 as a result of your payment being amended however, as there is now a shorter period of days between the instalment you just paid and your next instalment, your next instalment has reduced by £14.40 meaning essentially no additional interest has accrued. Kind Regards, Mr Lender

Posted 2 years ago

“Useless company.I tend to think at this moment they are only brokers.”

Posted 3 years ago

Hi Florin We are sorry to hear you were unhappy with the service you received, however we can confirm that we are direct lenders and not a broker firm. Mr Lender

Posted 2 years ago

“One word - Ridiculous. I can't understand how you can have so many good reviews, 200 for 3 months and you need to pay back more then 300? As I said, RIDICULOUS !!”

Posted 3 years ago

Hi John, All interest charges are in line with the FCA regulations and are outlined in the pre-contractual terms. The purpose of this is to enable you to make an informed decision as to whether or not you wish to advance with your loan application prior to signing the fixed sum loan agreement. Mr Lender

Posted 3 years ago

“I just hope you guys will never need them to loan money. What you are paying back it’s just insane. 1 k for 1 year and you will give back almost double. I am just happy I managed to pay back and I hope I will never needs you.”

Posted 3 years ago

Hi Florin, All interest charges are in line with the FCA regulations and are outlined in the pre-contractual terms. The purpose of this is to enable you to make an informed decision as to whether or not you wish to advance with your loan application prior to signing the fixed sum loan agreement. Mr Lender

Posted 3 years ago

“Very expensive loan. I would not recommend Mr Lender to anybody. It comes across that they are money grabbing and preying on those who are desperately trying to get out of debt. If you need a loan, go with a company more reputable with much lower interest rates and APR.”

Posted 3 years ago

Hi Benjamin, Interest is charged at 0.80% per day for every £100 that is borrowed and a customer will never pay back more than double the amount borrowed. The interest charged on a loan is industry standard for short term lenders regulated by the Financial Conduct Authority, All loans are subject to thorough checks including affordability assessments in line with responsible lending, to ensure that the loan is both affordable and sustainable for the duration of the loan term. Mr Lender

Posted 3 years ago

“Don’t get a loan with these rats......I had two loans and paid both off....applied for third loan and because I was the victim of an armed robbery these rats said I couldn’t have a loan because I was mentally unstable ????????”

Posted 5 years ago

“I’ve had two loans with them but got confused when getting a third loan....was spoken to like muck by James and spoken to like I wAs 5 by Sophie and denied a loan even though I’ve more wages than normal .....disgusting customer service”

Posted 5 years ago

“On my payment day my bank refused the payment but it was fixed and the payment made a few hours later on the day it was due. So my payment wasn't late at all. I received 2 phone calls and 3 messages and also emails. One email was in my opinion aggressive. There was also a voice mail. How is that right!”

Posted 5 years ago

“Was accepted for loan few days ago.was sent to wrong bank account was suppose to receive it today again but havnt.”

Posted 5 years ago

“I didnt co.plete my expendeture details and so didnt finish the application but the funds were still put over!!!!”

Posted 5 years ago

“Parasites. Became seriously ill, kept them updated. Tried to keep paying but they kept houding me even when I was in hospital. Now amount is three times the balance. Steer clear......”

Posted 5 years ago

Hello, We would like to investigate your comments further and ensure that this matter is dealt with accordingly. Please could you get in contact with our customer service team as soon as possible on 0208 532 5022 to allow us to do so. Kind regards, Mr Lender

Posted 5 years ago

“Rude staff, unhelpful On their high horse.”

Posted 6 years ago

Hi, At Mr Lender we take pride in the service and the level of customer care we provide and we always aim to put our customers at the heart of what we do. If you would to speak to a member of our customer service team in regards to the service you received we will be happy to speak to you and look into your concerns further. Our Customer Service team can be reached on 020 8532 5022.

Posted 6 years ago

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Mr Lender is rated 4.9 based on 23,038 reviews